I design and deliver AI operating systems, iOS and Android apps, websites and connected business systems for growing Australian businesses. Strategy, build and implementation in one accountable partnership.
Some businesses need their operations connected. Others need a customer app, a better website, or an entirely new digital product. I start with the commercial problem, then design the right combination of software, automation and AI.
A connected operating layer that brings your data, knowledge, workflows, automations and AI tools together, so the business can run with less manual coordination.
Customer products, staff tools and operational apps designed around a real job to be done, connected to the systems that already run your business.
Websites that explain your value, convert the right visitors and connect the customer journey directly to sales and operations.
You may not need another off-the-shelf tool. You may need someone to step back, understand the business and design the missing system.
Important work depends on spreadsheets, inboxes and someone’s memory.
Your systems hold the same information, but disagree with each other.
Staff spend too much time copying, chasing and checking.
Customers get a fragmented experience across web, mobile and service.
You have a product idea, but no clear path from concept to launch.
AI is on the agenda, but nobody has turned it into a practical plan.
Routine work moves without constant manual coordination.
Staff find the information they need and act with confidence.
Customers get one clear experience across web, mobile and service.
Management can see what is happening without another spreadsheet.
The same disciplined process applies whether the answer is an integration, an AI operating system, a mobile app or a new website.
Understand the business, users, workflows and current baseline.
Rank opportunities by value, effort, urgency and risk.
Define the simplest solution that fits how people actually work.
Build, integrate and manage specialist partners where needed.
Check what changed, improve it and plan the next useful step.
A structured review of operations, systems, customer journeys and digital opportunities. You receive a prioritised roadmap with recommended interventions and clear measures of success.
Fixed scope, from AUD $2,500Start with an auditDesign and delivery of a defined AI system, app, website or automation project, from working plan through rollout, not just a strategy document.
Fixed scope and price agreed before deliveryDiscuss a buildSenior technology guidance for roadmap decisions, vendor oversight, continuous improvement and deciding what should come next.
Month to month, from AUD $1,500Explore ongoing supportImportant decisions retain human review, clear ownership and an audit trail.
I’ve led digital projects and teams at ITV in the UK, Sony Pictures Digital Entertainment and Hoodlum, and more recently led technology, CRM, automation and AI implementation inside a growing Australian coaching and education business.
My work sits where business operations, digital products and emerging technology meet. I turn messy problems into practical systems, using AI where it creates real value and simpler technology where it does the job better.
More about ScottIn a 30-minute discovery call, we’ll discuss the business, the users and the systems involved. I’ll give you a straight view of the most useful next step and whether I’m the right person to help.